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Privacy Policy

Effective as of 1/1/2026 

BloomiVerse, LLC ("BloomiVerse," "we," "us," or "our") created this privacy policy ("Privacy Policy") because we know that you care about how information you provide to us is used and shared. This Privacy Policy relates to the information collection and use practices of Bloom Creative Arts in connection with our online services (the "Services"), which are made available to you through our website located at https://www.bloomcreativearts.com (the "Site"). 

We strive to educate parents and kids about how to appropriately safeguard their privacy when using our Services. We are committed to complying with the Children’s Online Privacy Protection Act of 1998 ("COPPA"). This Privacy Policy is designed to inform users about their rights and our practices regarding the collection, use, disclosure, and protection of their information. 

By visiting our Site and/or using our Services, or by permitting your child to use our Services, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. 

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Part I: Privacy Policy for Information Regarding Children under 13 

  1. Information We Collect 

From children under 13 who use our Services, with verifiable parental consent, we collect: 

  • Name 

  • Age 

  • Average Session Duration, Videos Watched per Session 

  • Completion Rate per Video 

  • Number of App Uses Weekly 

  • Daily/Weekly Active User Counts (DAU/WAU) 

  1. Collection of Information by Third Parties 

Our Services include certain plug-ins, libraries, or other embedded features from third-parties, who may collect and maintain information from children who use our Services. A list of those third parties is included at https://www.bloomcreativearts.com/ . Some of these services have published privacy policies, and some may allow you to opt out of data collection. Please see that list for more information. You may contact us at privacy@bloomcreativearts.com with any questions you have, and we will make an effort to answer them or give you direction to how to contact those services to get that information. 

  1. Sources of Personal Information 

​​​We collect information: 

  • Directly from users (e.g., account creation, form submissions) 

  • Automatically through the use of cookies, pixels, and analytics tools 

  • From service providers and integrated third-party platforms (e.g., app stores) 

  1. How We Use Personal Information We Collect 

​​​We may use personal information to: 

  • Provide and personalize our Services 

  • Enable account access and authentication 

  • Recommend relevant content 

  • Communicate with users (including sending updates and marketing emails to parents) 

  • Analyze engagement, improve our Services, and conduct research 

  • Comply with legal obligations 

  • Share anonymized statistics with research or funding partners 

  1. Disclosure of Personal Information to Third Parties 

We do not sell or share personal information of children to third-parties for marketing purposes. We may share information with ​​the following service providers under contracts that protect children’s privacy: 

  • Analytics: Google Analytics, Firebase 

  • Cloud Hosting: AWS, Google Cloud 

  • Communication Tools: Mailchimp, SendGrid 

  • Payment Processing: Stripe 

  • App Performance Tools: Crashlytics, Bunny Net 

  1. User-Generated Content Review Policy 

All content submitted by children is moderated before publication to ensure no personally identifiable information or inappropriate material is shared. We may notify parents to approve submitted content before it is posted. 

  1. Parental Rights 

  • We will not require a child to disclose more information than is reasonably necessary 

  • You may review the personal information about your child on our Services 

  • You may direct us to delete your child’s personal information 

  • You may refuse to allow us to collect any further information from your child 

  • You may choose to allow us to collect and use your child’s information, but not permit disclosure to third-parties that aren’t a part of the Service 

You may exercise these rights by contacting us using the contact details listed below. 

Part II: General Privacy Policy 

  1. Categories of Information We Collect 

We collect the following categories of personal information: 

  • Identifiers (e.g., full name, email address, IP address, device ID) 

  • Characteristics of protected classifications (e.g., age) 

  • Internet or other electronic network activity (e.g., browser type, device type, session duration, interaction behavior) 

  • Geolocation data (general region from IP address) 

  • Commercial information (e.g., app usage statistics, Playlist/Journey Setups Completed, Time Spent in the App) 

  • Inferences drawn from the above to create user profiles and preferences 

  • Total Downloads and Platform (iOS/Android), Activation Rate 

We do not use profiling in furtherance of decisions that produce legal or similarly significant effects.  

  1. Collection of Information by Third Parties 

Our Services include certain plug-ins, libraries, or other embedded features from third-parties, who may collect and maintain information from children who use our Services. A list of those third parties is included at https://www.bloomcreativearts.com/. Some of these services have published privacy policies, and some may allow you to opt out of data collection. Please see that list for more information. You may contact us at privacy@bloomcreativearts.com with any questions you have, and we will make an effort to answer them or give you direction to how to contact those services to get that information. 

  1. Sources of Personal Information 

​​​We collect information: 

  • Directly from users (e.g., account creation, form submissions) 

  • Automatically through the use of cookies, pixels, and analytics tools 

  • From service providers and integrated third-party platforms (e.g., app stores) 

  1. How We Use Personal Information We Collect 

​​​We may use personal information to: 

  • Provide and personalize our Services 

  • Enable account access and authentication 

  • Recommend relevant content 

  • Communicate with users (including sending updates and marketing emails to parents) 

  • Analyze engagement, improve our Services, and conduct research 

  • Comply with legal obligations 

  • Share anonymized statistics with research or funding partners 

 

  1. Retention of Personal Information 

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. ​​Default retention periods are: 

  • Account information: while the account is active plus 2 years 

  • Usage data: up to 3 years 

  • Analytics data: up to 2 years 

  1. Disclosure of Personal Information to ​​Third Parties 

We do not sell or share personal information for third-party marketing purposes. We may share information with service providers under contracts that protect your privacy, including with: 

Category 

Third Parties 

Purpose 

Analytics:  

Google Analytics, Firebase 

To monitor, analyze, and understand usage patterns and user interactions within our Services; to improve functionality, optimize user experience, and generate aggregated usage reports. 

Cloud Hosting:  AWS, Google Cloud 

 

To securely store and manage user data, content, and operational systems necessary for the delivery, maintenance, and scalability of our Services. 

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Communication Tools:  Mailchimp, SendGrid 

 

To send transactional emails, account notifications, service updates, and (with consent) marketing communications to users, including parents or guardians. 

 

Payment Processing:  Stripe 

 

To securely process payments and manage billing operations, including subscriptions, refunds, and fraud detection, in compliance with PCI-DSS and other financial regulations. 

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App Performance Tools:  Crashlytics 

To detect, log, and diagnose technical issues, crashes, and app errors in real-time, enabling us to improve app stability, performance, and reliability. 

 

  1. ​​​Data Security 

We use commercially reasonable administrative, technical, and physical measures to protect your information, including encryption, access control, and monitoring. No method is 100% secure. 

  1. Links to Other Websites 

We are not responsible for third-party websites linked from our Site. Please review their privacy policies separately. 

  1. Users Outside the United States 

Our Services are operated in the United States. If you access them from outside the U.S., your data will be processed and stored in the United States. 

  1. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Changes will be posted on our Site with an updated effective date. The current version is always available at: ​​http://www.bloomcreativearts.com/privacy 

Contact Us 

​​​Email: privacy@bloomcreativearts.com 
Mail: Bloom Creative Arts, LLC, 40 Main St Hamburg, NY 14075 
Phone: (716)422-0070 

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